Infrastructure Software Engineer Kubernetes

Cresta is an enterprise customer-experience AI platform that unifies autonomous AI agents, real-time agent assistance, and conversation intelligence for contact centers.

Palo Alto, United States
About Cresta

Cresta Intelligence, Inc. operates Cresta, a human-centric AI platform for enterprise contact centers. Its products automate selected customer conversations, assist human agents in real time, and analyze conversations to improve customer experience, revenue, and operating efficiency.

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Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will design, build, and improve core infrastructure that enables secure and productive engineering work. You will develop developer tools and deployment infrastructure, ensure multi-cloud Kubernetes reliability, implement observability and infrastructure-as-code tooling, automate operations, and build machine learning infrastructure for large-scale datasets.

Requirements

  • 5+ years of experience in DevOps, Site Reliability Engineering, Production Engineering, or an equivalent field
  • Golang
  • Python
  • Container security
  • Kubernetes
  • cert-manager
  • external-dns
  • Helm
  • Kustomize
  • Terraform
  • CloudFormation
  • AWS
  • IAM
  • S3
  • EC2
  • EKS
  • PostgreSQL
  • GitOps
  • Flux
  • Argo
  • CI/CD
  • GitHub Actions

Responsibilities

  • Build developer tools and deployment infrastructure
  • Ensure the reliability of multi-cloud Kubernetes clusters and pipelines
  • Implement metrics, logging, analytics, and alerting for performance and security
  • Develop infrastructure-as-code deployment tooling across cloud providers
  • Automate operations and engineering workflows
  • Build machine learning infrastructure for training, testing, and deployment on large-scale datasets

Benefits

  • Equity