Infrastructure Reliability Engineer
Fidelity Investments is a privately held, Boston-headquartered financial services company providing investing, trading, retirement, wealth management, brokerage, workplace benefits, custody and clearing, and digital-asset services.
About Fidelity Investments
Fidelity serves individual investors, employers, wealth-management firms, institutions, innovators, and charitable donors through diversified financial-services businesses. Current offerings include brokerage and trading, mutual funds and exchange-traded products, retirement and workplace savings, financial planning and advice, wealth management, institutional custody and clearing, and crypto/digital-asset products.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will join the Compute management team, administering Windows, Linux and virtualization environments and overseeing hypervisors and hardware. You will drive automation and observability, promote DevOps/EngOps practices, handle security compliance and patching, take part in incident calls and change execution, and work with global teams and vendors to resolve issues.
Requirements
- 5+ years of IT experience with a focus on server and storage infrastructure
- Strong knowledge of Windows OS and/or Linux (RedHat / Ubuntu)
- Experience with virtualization technologies (VMWare or OLVM)
- On-call coverage and incident management experience
- Troubleshooting skills for OS, hardware and performance issues
- Scripting and AI proficiency
- Experience working with enterprise-level customers and application teams
- Understanding of Agile methodology and IT Service Management
- Knowledge of infrastructure tech stack: Linux, AIX, Windows, VMWare, OpenStack, HP, Dell
- Ability to identify gaps and drive process improvements
- Vendor collaboration (Redhat, HP, Dell, IBM) for root cause analysis
Responsibilities
- Manage and administer Windows, Linux and virtualization operating systems
- Oversee hypervisors and hardware infrastructure
- Drive automation and observability initiatives and promote DevOps/EngOps work
- Ensure security compliance and execute patching activities
- Maintain environment stability and support critical server operations
- Participate in incident management and change execution
- Contribute to operational KPIs and metrics
- Collaborate with global teams and vendors to resolve issues
- Communicate with engineering, operations leaders and partners