Infrastructure Operations Installation and Integration Engineer
Vultr is an active independent cloud-infrastructure company providing global compute, GPU, bare-metal, storage, Kubernetes, and serverless AI inference services.
About Vultr
Vultr provides globally available cloud infrastructure for developers, enterprises, and AI innovators, including Cloud Compute, Cloud GPU, Bare Metal, Cloud Storage, managed Kubernetes, and serverless inference.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will lead the physical deployment, network integration and certification of CPU and GPU compute platforms in data centers. You will oversee installation and cabling, integrate Spine-and-Leaf fabrics on Juniper switches, manage firmware, diagnose hardware failures, document builds and secure sign-off for production handover. Extensive travel with possible extended stays is required.
Requirements
- Experience using Jira to track technical issues, RMA cases and vendor escalations
- Experience diagnosing complex hardware and system-level issues in data center environments
- Experience in RMA workflows, hardware lifecycle management or infrastructure support
- Hands-on experience with NVIDIA and/or AMD GPU technologies
- Familiarity with analyzing system logs, firmware behavior and performance metrics
- Experience working with hardware vendors and managing escalations
- Strong understanding of server hardware, system architecture and data center operations
- Strong written and verbal communication skills
- Experience with JIRA, Confluence and vendor support portals
- Experience with microcloud or distributed infrastructure environments
- Willingness to travel extensively
- Residence in one of the eligible US states listed
Responsibilities
- Lead local and international site deployments including physical installation, cabling and configuration of server, storage and network assets
- Certify new CPU and GPU compute generations
- Integrate Spine-and-Leaf network fabrics using Juniper switching platforms
- Manage system initialization and firmware for Dell, Supermicro, HPE and AMD-based platforms
- Enforce BICSI standards and internal guidelines for physical infrastructure
- Coordinate with remote engineering and local site teams to remove blockers
- Manage punch lists, track remediation and secure sign-off for production handover
- Maintain documentation including rack elevations, cable schedules and as-built reports
- Create close-out packages and run book handoff documentation for Operations
- Diagnose and resolve complex hardware and system-level failures
Benefits
- 100% company-paid medical, dental and vision insurance premiums
- 401(k) with 100% match up to 4%, immediate vesting
- $2,500 yearly professional development reimbursement
- 11 holidays plus PTO accrual and rollover
- Increased PTO at 3 and 10 year anniversaries
- 1 month paid sabbatical every 5 years
- Annual anniversary bonus
- $500 remote office stipend first year and $400 each following year
- Internet reimbursement up to $75 per month
- Gym membership reimbursement up to $50 per month
- Company paid Wellable subscription