Health Coach (6 Months, Fixed Term)
AirTree Ventures is a network-powered venture capital firm backing Australian and New Zealand founders building iconic technology companies. It invests across stages from seed to growth and supports its portfolio through founder and operator networks, talent, press and customer introductions.
About AirTree Ventures
AirTree Ventures is a network-powered VC that backs Aussie and Kiwi founders, growing and supporting the ANZ startup ecosystem. It has invested in 140+ portfolio companies and 250+ founders, helping create over 19,000 jobs. The firm recently announced its Fund V, a $650m fund comprising a $250M Seed fund and a $400M Growth fund, to back founders from idea stage to becoming global household names. Beyond capital, AirTree runs programs such as Pioneer (for outlier women and gender-diverse people in tech) and Explorer (nurturing diverse angel investors), and publishes 'Open Source VC' content including company-building guides, templates, databases and interviews. Clients/portfolio companies include notable Australian startups such as Canva, Xplor, Kismet and Qwilr, reflecting a focus on early-stage to growth-stage technology founders in Australia and New Zealand.
Skills
About the Role
You'll take on a patient caseload from day one, delivering high-quality, personalized 1:1 (and occasionally live group) coaching that drives sustainable behavioural change aligned with clinical plans. You'll proactively engage patients based on clinical needs and coaching judgment, adapt coaching interventions, and test new approaches to improve retention and satisfaction. You'll respond to patient queries within agreed SLAs, maintain accurate documentation, mentor new starters, and monitor your own performance data to adjust your coaching approach. You'll participate in clinical audits, monitor patient safety risks, and escalate concerns as needed. You'll also identify opportunities to introduce relevant Juniper services aligned with patient goals and collaborate cross-functionally with teams like the shop, community, or PES to support the broader patient care journey.
Requirements
- Accredited Practicing Dietitian with a strong grounding in medicated weight management
- Experience managing a patient caseload and delivering high-quality coaching from day one
- Understanding of what drives patient retention and satisfaction
- Skilled in motivational interviewing and behaviour change frameworks
- Knowledge of clinical safety practices and escalation procedures
- Comfortable operating in a fast-paced digital health environment with ambiguity
Responsibilities
- Own and manage a caseload of patients and deliver personalized 1:1 and occasional group coaching
- Proactively identify opportunities to engage patients and drive behavioural change
- Design and adapt coaching interventions for patients
- Test new interventions that drive retention and satisfaction outcomes
- Respond to patient queries and direct concerns to appropriate internal teams within agreed SLAs
- Action patient feedback to deliver a higher quality service
- Maintain accurate, timely documentation to support continuity of care
- Buddy with new starters to mentor on safe, high-quality coaching
- Monitor own performance data and patient outcomes to adjust coaching approaches
- Participate in conducting audits and feedback from peers
- Monitor patient safety risks and escalate clinical concerns per escalation protocols
- Identify opportunities to introduce relevant Juniper services and products aligned with patient goals
- Collaborate cross-functionally to offer coaching and dietitian support in the broader care journey
- Proactively surface patient insights to inform service improvements