Growth & Operations Specialist, Brazil
Tools for Humanity is a technology company building products for humans in the age of AI. It contributes to World and develops proof-of-human hardware and software, including the Orb, alongside World App services for World ID and digital-asset management.
Projects
About Tools for Humanity
Tools for Humanity is a technology company founded in 2019 and headquartered in San Francisco and Munich. It builds and operates services including World ID App and World App, which provide interfaces for creating and using World ID, accessing Mini Apps, and managing digital assets through a self-custodial wallet. It also develops the Orb and Orb Mini proof-of-human hardware and software, using encrypted iris-imaging processes and open-source components, and leads design and planning for World Spaces.
Skills
About the Role
You will manage day to day market operations across your region, working closely with Market Operations, Logistics, and local partners. You will source, onboard, and manage Operators, ensure compliance, approve locations and events, and oversee brand activation logistics. You will deliver face to face training, identify knowledge gaps, design and execute solutions, and share best practices to improve operational efficiency. Expect frequent travel to support and supervise on-the-ground activities and to coordinate with external partners and stakeholders.
Requirements
- 5+ years of relevant experience in operations and business development
- Proven experience in high performance operations in Brazil
- Ability to travel 50 to 75 percent of the time
- Strong cross cultural communication skills
- Strong interpersonal and conflict resolution skills
- Analytical and data driven decision making
- Excellent coordination and organizational skills
- Attention to detail
Responsibilities
- Source Operators
- Ensure compliance of newly onboarded Operators
- Manage Operators
- Review and approve locations and events
- Oversee sourcing of spaces for brand activations
- Distribute training materials and run face to face training sessions
- Identify knowledge gaps and implement solutions
- Improve operational efficiency with Operators and partners
- Manage location processes with Operators
- Communicate professionally and timely with Operators
- Prepare and share documentation with Operators