Enterprise Solutions Engineer
Skills
About the Role
You will scale technical solutions for enterprise customers, support the technical sales process, architect tailored integrations, and create compelling technical demonstrations. You will build enablement resources, self-service tools, and documentation, identify reusable integration patterns, and help turn them into product capabilities.
Requirements
- Passion for AI, technology, and ElevenLabs products.
- Experience working directly with customers on technical problems and tailored solutions.
- Ability to identify patterns that can be standardized and scaled.
- Empathy for customers, sales, and product teams.
- Technical background in architecting integrations with existing customer solutions.
- Proficiency in Python, software development, software architecture, and common integration patterns.
- Excellent communication skills and ability to adapt messaging to different audiences.
Responsibilities
- Collaborate with Account Executives to enhance the technical aspects of the sales process.
- Provide bespoke support and architect solutions for technical customer and prospective-customer contacts.
- Craft technical demonstrations that communicate the product value proposition.
- Create technical enablement resources for sales.
- Build self-service tools and documentation for customer implementation.
- Identify common integration patterns or features to productize and work with product teams to deliver them.
Benefits
- Annual discretionary professional development stipend.
- Annual discretionary social travel stipend.
- Annual company offsite.
- Monthly co-working stipend for employees not located near a main hub.