Enterprise Solutions Engineer
ElevenLabs is an active AI research and product company offering generative-audio, creative, conversational-agent, and developer platforms.
Funding history
About ElevenLabs
ElevenLabs builds AI products for speech, transcription, voice cloning, dubbing, music, sound effects, and conversational agents. Its current platforms are ElevenCreative for content creation, ElevenAgents for voice and chat agents, and ElevenAPI for developer access to AI audio models.
Skills
About the Role
You will help enterprise customers unlock the value of a voice AI platform by architecting tailored integrations and providing technical support. You will partner with Account Executives during the sales process, deliver technical demonstrations, create enablement materials, build self-service tools and documentation, and identify reusable integration patterns to productize.
Requirements
- Passion for AI, technology, and ElevenLabs products.
- Experience working with customers in a technical capacity.
- Ability to iterate on solutions and provide tailored customer support.
- Ability to identify patterns that can be standardized and scaled.
- Strong empathy for customers, sales, and product teams.
- Technical ability to architect integrations with customers' existing solutions.
- Proficiency in Python.
- Deep understanding of software development, software architecture, and common integration patterns.
- Excellent communication skills and ability to adapt messaging to different audiences.
Responsibilities
- Collaborate with Account Executives to strengthen the technical sales process.
- Work with customer and prospective-customer technical contacts to provide tailored support and architect solutions.
- Create technical demonstrations that communicate product value.
- Develop technical enablement resources for sales.
- Build self-service tools and documentation for customer implementations.
- Identify common integration patterns and productize them with product teams.
Benefits
- Annual discretionary professional-development stipend.
- Annual discretionary social-travel stipend.
- Annual company offsite.
- Monthly co-working stipend for employees not near a main hub.