Engineering Lead Strategic Deals
Decagon is a conversational AI platform for enterprises to build, operate, and optimize customer-facing AI agents across voice, chat, email, SMS, and other channels.
Funding history
Investors
About Decagon
Decagon provides an AI concierge platform for customer experience teams. Its Agent Operating Procedures (AOPs) use natural-language workflows to define agent behavior, while the platform supports agent development, testing, analytics, and omnichannel deployment.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will own the end-to-end technical build for strategic customer deals, from proof of concept through stabilization. You will define requirements with customer leaders, identify and reduce technical risks, scope reusable product solutions, and lead and mentor a small engineering pod.
Requirements
- 5+ years of software engineering industry experience
- Engineering leadership or technical founder experience
- Customer-facing experience
- Experience assessing technical paths, risks, and timelines
Responsibilities
- Own technical builds for strategic deals from proof of concept through stabilization
- Drive technical requirements with customer engineering and product leaders
- Identify and reduce technical risks
- Scope solutions that generalize into core product improvements
- Lead, direct, and mentor software engineers
Benefits
- Equity
- Medical, dental, and vision benefits
- Life insurance and disability benefits
- Retirement plan
- Parental leave
- Fertility and family-building benefits
- Monthly wellness, lifestyle, and work-life balance stipend
- Daily office lunches and snacks
- Flexible vacation policy