Director Institutional Onboarding
Polymarket is a decentralized information markets platform that lets users bet on the outcome of real-world events.
Maintainer signals as of 8/23/2026
Funding history
About Polymarket
Polymarket is an information markets platform where users can trade on the outcomes of various events, leveraging the power of free markets to forecast the future. It provides a mechanism for users to bet on real-world events and earn money based on the outcomes.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will own institutional onboarding from initial outreach and documentation collection through account activation and first trade. You will design scalable workflows, guide institutional clients, coordinate with legal, compliance, and product stakeholders, manage the prospect pipeline, report on performance, resolve bottlenecks, and support post-onboarding handoffs.
Requirements
- 7+ years of experience in financial services
- Experience in client onboarding, institutional sales support, or operations at a bank, brokerage, exchange, or fintech
- Deep familiarity with KYC, KYB, and AML processes
- Track record of owning a client-facing process end to end
- Strong organizational skills managing multiple institutional onboardings
- Ability to work in ambiguity and build structure
- Clear and direct communication skills with sophisticated financial counterparties
- Experience at a crypto exchange, prediction market, or alternative trading platform
- Familiarity with CFTC-regulated entities and derivatives or swaps documentation
- Experience hiring and managing a small operations or onboarding team
Responsibilities
- Own the end-to-end institutional onboarding process
- Design scalable onboarding workflows
- Serve as the primary contact for institutional clients
- Coordinate with legal, compliance, and product stakeholders
- Resolve documentation and process blockers
- Maintain the institutional prospect pipeline
- Report on status, conversion rates, and bottlenecks
- Identify and fix onboarding delays
- Define institutional success after onboarding and ensure clean handoffs
Benefits
- Equity
- Unlimited PTO
- Full health, vision, and dental coverage
- 401k match
- New MacBook Pro, display, and accessories
