Developer Relations Engineer
55 minutes agoSeniorSalary: 175K - 280KNew York, NY; San Francisco, CAOnsiteFull TimeDevrelJobs by Sierra
SierraVisit Sierra website
Enterprise conversational-AI platform that helps businesses build and operate customer-experience agents across channels.
San Francisco, United States
About Sierra
Sierra provides an AI platform for businesses to build, deploy, analyze, and optimize customer-facing agents across chat, SMS, WhatsApp, email, voice, and ChatGPT.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will create onboarding playbooks and developer education for the Agent SDK and Agent Studio. You will lead training programs, produce documentation, videos, onboarding paths, and sample repositories, develop AI agents, and publish developer case studies with marketing.
Requirements
- Experience in hands-on software development of highly technical products or developer relations roles
- Written and verbal communication
- Technical training, certification, or community initiative design
- Developer tooling
- SDK
- API
Responsibilities
- Write customer onboarding and education playbooks for the Agent SDK and Agent Studio
- Lead developer training and enablement programs
- Create technical documentation, educational videos, onboarding paths, and sample repositories
- Develop and deploy AI agents
- Publish developer case studies and success stories
Benefits
- Flexible unlimited paid time off
- Medical, dental, and vision benefits for employees and their families
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family-building benefits through Carrot
- Lunch, snacks, and coffee
- Discretionary benefit stipend
- Free alphorn lessons
- Equity plans
