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Data Center Site Manager

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Bitdeer

Bitdeer is a NASDAQ-listed (BTDR) high-performance computing and Bitcoin mining company headquartered in Singapore. It provides end-to-end Bitcoin mining solutions (mining hardware like SEALMINER, Minerbase containers, cloud mining, hosting, and mining farm/data center operations) as well as AI Cloud services offering GPU compute (NVIDIA GB200 NVL72, B200, H200, H100) for AI training and deployment. Its customers range from individual and institutional Bitcoin miners to enterprises and developers needing scalable AI/ML compute infrastructure.

Singapore, SG
About Bitdeer

Bitdeer Technologies Group is a NASDAQ-listed (ticker: BTDR) technology company headquartered in Singapore that describes itself as a "world-leading" high-performance computing platform and Bitcoin mining services provider. The company is vertically integrated across the value chain, spanning IC design and hardware manufacturing (its own SEALMINER ASIC miners and Minerbase mobile cooling containers), infrastructure construction and cloud mining, and artificial intelligence/high-performance computing. Bitdeer handles the full range of mining-related processes for its customers, including equipment procurement, transport logistics, datacenter design and construction, equipment management, and daily operations, and offers institutional services, a hash rate market, and a miner rights trading marketplace via its mobile apps (Bitdeer App and Minerplus App). Since 2013 Bitdeer has built more than 30 data centers globally and currently operates 9 large-scale data centers (including one of North America's largest) with roughly 3GW of diversified energy capacity and tens of exahashes of managed hash rate, with major operations in the United States, Bhutan, Norway, Canada, Malaysia, and Ethiopia. Since 2023 it has also been expanding a global AI infrastructure business (Bitdeer AI Cloud), powered by thousands of NVIDIA GPUs (including GB200 NVL72 and B200, with GB300 NVL72 and B300 planned), offering turnkey AI datacenter solutions and GPU cloud compute for AI training and deployment starting at around $2/hour. Bitdeer serves both individual/retail Bitcoin miners and institutional clients, as well as AI developers and enterprises seeking scalable, energy-efficient compute.

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Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You manage daily data center operations and lead six shift Operations Engineers. You ensure continuous infrastructure availability, oversee AI and HPC systems, coordinate incident resolution and maintenance, manage staffing and vendors, monitor operational performance, and provide hands-on support during critical events.

Requirements

  • Bachelor's degree or above
  • Data center operations experience
  • IT infrastructure experience
  • HPC or AI infrastructure management experience
  • Minimum 5 years of relevant experience
  • Minimum 2 years of team leadership or people management experience
  • 24x7 shift operations
  • NVIDIA GB200 and GB300 cluster knowledge
  • GPU server knowledge
  • x86 server knowledge
  • Storage system knowledge
  • Ethernet networking
  • InfiniBand networking
  • NVIDIA GPU architecture
  • NVLink
  • NVSwitch
  • Server hardware troubleshooting
  • Firmware management
  • Hardware lifecycle management
  • Structured cabling
  • Linux administration
  • System and service management
  • Hardware and performance diagnostics
  • Log analysis
  • Network troubleshooting
  • Scripting and automation
  • Shift scheduling
  • Incident and escalation management
  • Performance management
  • SOP and EOP development
  • Vendor coordination
  • Communication
  • Decision-making

Responsibilities

  • Lead daily data center site operations
  • Supervise and manage six shift Operations Engineers
  • Plan manpower and schedule shifts
  • Assign tasks and manage performance
  • Ensure 24x7 operational coverage
  • Escalate incidents and coordinate issue resolution
  • Oversee AI and HPC infrastructure operation and maintenance
  • Establish and improve SOPs, EOPs, and preventive maintenance programs
  • Monitor site health, KPIs, incidents, and infrastructure performance
  • Coordinate hardware installation, rack and stack activities, commissioning, expansion, and lifecycle management
  • Review and approve maintenance activities, change requests, incident reports, and handover records
  • Ensure policy, safety, security, and operational compliance
  • Coordinate with engineering, network, facilities, and vendor teams
  • Participate in on-call duties and provide hands-on operational support