Credit Fraud Specialist (FinCrime Operations)
eToro is a social investing platform for trading and managing stocks, ETFs, crypto and other assets.
Funding history
Projects
About eToro
eToro is a social investing platform (etoro.com) offering stocks, ETFs, crypto and other assets to retail users worldwide, with a real and long-standing crypto business (eToro Money crypto wallet).
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will investigate fraud-alert patterns and complex escalations, translate financial-crime requirements into operational practice, and represent the function in compliance discussions. You will validate alert migrations, coordinate with subject-matter experts, and use transaction-monitoring, data-analysis, and AI tools to strengthen fraud controls and workflows.
Requirements
- 2-3 years of experience in investigations, complex case handling, operational analytics, or similar
- Analytical and technical problem-solving
- Ability to work independently on open-ended escalations
- Communication with non-technical stakeholders, compliance officers, and MLROs
- Transaction monitoring
- Data analysis
- AI tools
- Fraud and financial-crime knowledge
Responsibilities
- Monitor daily fraud-alert volumes and investigate spikes or unusual patterns
- Handle difficult escalations that first-line agents cannot resolve
- Translate financial-crime specifications and requirements into working practice
- Represent the team in global AMLCO syncs and escalate unresolved procedural questions
- Validate fraud-alert triggering during the Optimized-to-back-office migration
- Act as a point of contact for stakeholder meetings and requirement discussions
- Coordinate with AML, crypto, and card-fraud subject-matter experts on overlapping alert ownership