Content Designer Training and Knowledge
IG operates an award-winning trading platform and provides forex trading services, support, and educational resources through IG Academy.
Maintainer signals as of 9/25/2026
About IG
IG is a trading-services company offering an award-winning trading platform, including forex trading services in the US. Its website highlights instant support and educational resources through IG Academy, and warns users about the risks of leveraged CFD trading.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will design and build task-based courses, job aids, knowledge-base articles, process maps, and operational content. You will gather input from subject matter experts, structure complex information, manage several projects, and create reusable learning materials using the available content and learning tools.
Requirements
- 3–5 years of instructional design experience
- Learning theory and content structuring
- Experience creating digital courses, job aids, reference materials, and process documentation
- Writing skills for complex operational material
- Project ownership from needs analysis through delivery, evaluation, and iteration
- Experience working with stakeholders across locations, time zones, and functions
Responsibilities
- Design task-based training content
- Create courses, job aids, knowledge-base articles, and process maps
- Gather input from subject matter experts and operational stakeholders
- Structure and iterate content as operational needs change
- Build reusable content that reduces training time
- Manage multiple projects while balancing pace and quality
- Use Miro, Claude, Easygenerator, LearnUpon, and SharePoint to create content
