Compliance QA Program Manager
Block, Inc. is a global financial-technology company building products for economic empowerment across payments, consumer finance, commerce, Bitcoin, music, and AI.
Projects
About Block, Inc.
Block, Inc., formerly Square, Inc., operates the Square and Cash App ecosystems and current businesses including Afterpay, TIDAL, Bitkey, Proto, and Spiral. Its current Bitcoin ecosystem includes Cash App Bitcoin services, Bitkey self-custody wallet technology, Proto mining systems, and Spiral open-source Bitcoin initiatives. Block also develops open-source AI and collaboration projects including Goose, Buzz, and Berd.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will apply the end-to-end quality assurance framework to cryptocurrency and sanctions compliance decisions. You will partner with BSA/CFT and Sanctions Program Owners, report on program implementation, monitor metrics and risks, and drive corrective actions and continuous improvement. You will also maintain quality standards as products and regulations evolve.
Requirements
- 8+ years of BSA/AML/KYC compliance and compliance operations experience at a financial services firm
- Experience influencing enterprise-wide compliance programs and advising executive leadership
- Knowledge of compliance regulations, risks, and typologies
- Analytical and metrics-driven problem-solving skills
- Written and verbal communication skills
- Organizational skills to manage competing priorities
- Ability to execute independently and collaborate across levels
- AI fluency for framing compliance problems, evaluating outputs, and accelerating execution
- Relevant certifications such as CAMS, CFE, CFCS, or CRCM
- Exposure to AI/ML-driven compliance or risk-decisioning tools
Responsibilities
- Own the end-to-end quality assurance framework for cryptocurrency and sanctions compliance decisions
- Partner with BSA/CFT and Sanctions Program Owners to provide action-oriented reporting
- Monitor metrics and identify insights, risks, and themes
- Drive accountability and improvements to program metrics
- Ensure quality standards keep pace with product and regulatory changes
- Maintain the quality assurance framework and quality program standards
- Represent the quality program to partners
Benefits
- Remote work
- Medical insurance
- Flexible time off
- Retirement savings plans
- Modern family planning
