Channel and Customer Research Associate

5 hours agoJunior London, Greater London, England, United Kingdom Onsite Full Time Research Jobs by Tribeca Venture Partners

Skills

Pipeline Recruiting Customer Research Crm Stakeholder Management Channel Research Expert Sourcing Interview Facilitation Primary Research Landscape Research Project Management Data Privacy Negotiation Interviewing Market Intelligence

About the Role

You will be the execution engine for our Channel and Customer Research offering. You will map the expert universe for assigned verticals, source and vet high-value channel partners and customers, and build long-term relationships with key channel sources. You will coordinate and monitor interviews, and form sector expertise through regular and consistent research to remain up-to-date on industry trends and news. This role blends investigative research, stakeholder management, and rapid-fire project execution, making it a great fit if you are an early-career professional eager to accelerate your learning curve inside a high-growth, data-driven organization.

Requirements

Proven ability to manage fast turnaround projects and meet deadlines and targets
Comfortable with change and new challenges and resilient under ambiguity
Naturally interested in learning and able to identify patterns to find the best experts
Ability to handle and prioritize multiple tasks and deadlines simultaneously and autonomously
Strong attention to detail with ability to precisely document expert skills and experience
Excellent communication skills across phone and email
Motivated by identifying and delivering the best-possible expert profiles quickly and efficiently

Responsibilities

Drive email, phone, and LinkedIn campaigns to recruit best-fit experts
Negotiate honoraria that balance insight value with cost discipline
Conduct vetting calls to confirm role, recency, and perspective
Ensure compliance with AlphaSense and client guidelines
Develop and maintain target lists of distributors, resellers, customers, and other market participants
Build and maintain interview guides targeted to each type of call, industry sector, and expert profile
Schedule interview sessions at optimal times in the sell-side calendar
Monitor calls, troubleshoot tech issues, and capture real-time highlights
Uphold rigorous data-privacy standards and maintain accurate records in internal CRM and workflow tools
Share feedback on talk tracks, sourcing tactics, and emerging themes to refine playbooks and coverage roadmap