Channel and Customer Research Analyst (Japanese Speaker)
Skills
About the Role
You will be the execution engine for the Channel and Customer Research offering, blending investigative research, stakeholder management, and rapid-fire project execution. You'll map the expert universe for assigned verticals, source and vet high-value channel partners and customers, and build long-term relationships with key channel sources. You'll develop and maintain target lists of distributors, resellers, customers, and market participants, drive outreach campaigns to recruit best-fit experts, and negotiate honoraria. You'll conduct vetting calls, build interview guides, schedule and monitor interview sessions, troubleshoot issues in real time, and maintain accurate records in internal CRM and workflow tools while sharing feedback to improve sourcing tactics and playbooks.
Responsibilities
- Map the expert universe for assigned verticals
- Source and vet high-value channel partners and customers
- Build long-term relationships with key channel sources
- Coordinate and monitor interviews
- Develop and maintain target lists of distributors, resellers, customers, and other market participants aligned to quarterly coverage priorities
- Drive email, phone, and LinkedIn campaigns to recruit best-fit experts
- Negotiate honoraria that balance insight value with cost discipline
- Conduct vetting calls to confirm role, recency, and perspective
- Ensure compliance with AlphaSense and client guidelines
- Build and maintain interview guides targeted to each type of call, industry sector, and expert profile
- Schedule sessions at optimal times in the sell-side calendar
- Monitor calls, troubleshoot tech issues, and capture real-time highlights
- Uphold rigorous data-privacy standards and maintain accurate records in internal CRM and workflow tools
- Share feedback on talk tracks, sourcing tactics, and emerging themes to refine playbooks and coverage roadmap