Business Analyst - Operations

Adyen is a Dutch financial technology company providing global payment acceptance.

Amsterdam, Netherlands
About Adyen

Adyen N.V. operates a unified financial technology platform for businesses. Its services cover online, in-person, and in-app payments; acquiring; payment methods; risk and authentication; platforms and marketplaces; payouts; card issuing; business accounts; capital; and liquidity management.

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Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will analyze business processes and identify the core issues behind operational challenges. You will connect data to actionable narratives, define KPIs with leadership, translate business needs for data engineering, and develop scalable solutions. You will also manage stakeholders through clear communication and documentation.

Requirements

  • At least 4 years of relevant analytical or business-focused experience
  • Experience with project management
  • Advanced SQL skills
  • Extensive experience with Looker and LookML
  • Strong written and verbal communication skills
  • Ability to influence decision-makers with data-driven recommendations
  • Ability to solve technical problems and work with multicultural teams

Responsibilities

  • Analyze business processes to solve critical operational problems
  • Connect data to narratives that provide actionable advice
  • Define KPIs and metrics aligned with business objectives
  • Translate business requirements into clear requests for data engineering
  • Redesign recurring operational issues into scalable solutions
  • Identify core business issues and maintain analytical focus
  • Manage stakeholders through structured communication and documentation