Applied AI Architect Retail
AI research and deployment company building and deploying frontier AI products, including ChatGPT, Codex, and its API platform.
Maintainer signals as of 9/25/2026
Projects
About OpenAI
OpenAI’s mission is to ensure artificial general intelligence benefits all of humanity. It consists of the nonprofit OpenAI Foundation and OpenAI Group, a public benefit corporation governed by the Foundation.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will own the technical strategy for retail customer accounts. You will identify and prioritize AI use cases, define architectures and adoption roadmaps, guide evaluations and proofs of value, coordinate delivery specialists, track customer outcomes, and share field insights that improve reusable technical practices.
Requirements
- Experience in customer-facing technical roles such as solutions architecture, solutions engineering, technical account leadership, AI deployment, or technical customer success
- Experience guiding enterprise organizations from technical evaluation through production adoption
- Software and cloud architecture knowledge, including APIs, distributed systems, data integration, identity, security, and privacy
- Knowledge of modern AI systems, frontier LLM models, agentic applications, model evaluation, retrieval, or enterprise AI workflows
- Ability to prototype and work with APIs, SDKs, Python, or JavaScript
- Experience developing technical account plans and prioritizing customer portfolios
- Retail expertise or fluency with retail and consumer businesses
Responsibilities
- Serve as the primary technical advisor for retail customers and prospects
- Own technical account plans, milestones, adoption priorities, and expansion opportunities
- Lead discovery to identify and prioritize business-focused AI use cases
- Develop AI architectures covering models, applications, data, integration, security, privacy, governance, evaluation, and deployment
- Guide technical evaluations, demonstrations, workshops, prototypes, and proofs of value
- Maintain use-case portfolios, success measures, delivery needs, and adoption plans
- Coordinate delivery, implementation, training, security, product, partner, and domain specialists
- Track adoption, usage, account health, production readiness, and customer impact
- Apply retail expertise to identify repeatable patterns and expansion opportunities
- Share customer insights to improve products, architecture guidance, and reusable practices
Benefits
- Medical, dental, and vision insurance with employer contributions to Health Savings Accounts
- Pre-tax Health FSA, Dependent Care FSA, and commuter accounts
- 401(k) retirement plan with employer match
- Paid parental, medical, and caregiver leave
- Flexible PTO or up to 15 days annually, depending on employee classification
- 13+ paid company holidays, paid office closures, and paid sick or safe time
- Mental health and wellness support
- Employer-paid basic life and disability coverage
- Annual learning and development stipend
- Daily office meals and eligible meal-delivery credits
- Relocation support for eligible employees
- Charitable donation matching and wellness stipends may be provided
- Equity
- Performance-related bonuses for eligible employees