AI Deployment Manager Builder
AI research and deployment company building and deploying frontier AI products, including ChatGPT, Codex, and its API platform.
Projects
About OpenAI
OpenAI’s mission is to ensure artificial general intelligence benefits all of humanity. It consists of the nonprofit OpenAI Foundation and OpenAI Group, a public benefit corporation governed by the Foundation.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will design and deliver technical learning experiences for APIs, Codex, agents, evaluations, and related platform capabilities. You will lead trainings, workshops, executive briefings, and adoption programs; create reusable enablement assets; partner on customer plans; and turn customer feedback into product and program improvements.
Requirements
- 4+ years of customer-facing or instructional experience with C-level and senior technical audiences
- Presentation and communication skills for technical and executive audiences
- Software engineering, software development lifecycle, and API knowledge
- Understanding of production AI systems, RAG, evaluation strategies, and agentic systems
- Experience leading structured technical trainings, workshops, or enablement sessions
- Ability to connect technical capabilities to business outcomes
Responsibilities
- Own technical enablement for OpenAI products, including APIs, Codex, Agents, and Evaluations
- Lead customer training and enablement across onboarding, expansion, optimization, and long-term adoption
- Design and deliver onboarding sessions, advanced trainings, executive briefings, hackathons, and workshops
- Drive customer activation, sustained usage, and measurable business value
- Partner with Sales, Solutions Architecture, Product, and Delivery teams on customer enablement plans
- Develop reusable training assets, playbooks, and best practices
- Gather and synthesize customer feedback to inform product and program improvements
- Serve as a subject matter expert for designated product areas
Benefits
- Medical, dental, and vision insurance with employer Health Savings Account contributions
- Pre-tax Health FSA, Dependent Care FSA, and commuter accounts
- 401(k) retirement plan with employer match
- Paid parental, medical, and caregiver leave
- Flexible PTO or up to 15 days annually, depending on exemption status
- 13+ paid company holidays, paid office closures, and paid sick or safe time
- Mental health and wellness support
- Employer-paid basic life and disability coverage
- Annual learning and development stipend
- Daily office meals and eligible meal-delivery credits
- Relocation support for eligible employees
- Charitable donation matching and wellness stipends may be provided