Software Engineer Inference

Enterprise conversational-AI platform that helps businesses build and operate customer-experience agents across channels.

Series ERecently funded0 current maintainers0 active leadsTeam intelligence

Maintainer signals as of 9/25/2026

San Francisco, United States
About Sierra

Sierra provides an AI platform for businesses to build, deploy, analyze, and optimize customer-facing agents across chat, SMS, WhatsApp, email, voice, and ChatGPT.

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Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will design and operate inference architecture across self-hosted models and third-party providers. You will build routing, failover, capacity, quota, and serving systems; run GPU infrastructure; and improve latency, reliability, throughput, and cost for production workloads.

Requirements

  • Distributed systems
  • Large-scale production systems
  • Infrastructure architecture
  • Latency optimization
  • Reliability engineering
  • Capacity management
  • Cost optimization

Responsibilities

  • Partner with frontier labs and inference providers
  • Design inference traffic architecture across models and providers
  • Build routing, failover, capacity management, and quota systems
  • Build and operate self-hosted model inference on GPU infrastructure
  • Optimize inference latency, throughput, and cost
  • Make architectural decisions across hybrid inference infrastructure
  • Tune serving engines and infrastructure with inference providers
  • Contribute to post-training infrastructure

Benefits

  • Unlimited paid time off
  • Medical, dental, and vision benefits for employees and families
  • Life insurance
  • Disability benefits
  • Retirement plan
  • Parental leave
  • Fertility and family-building benefits
  • Lunch, snacks, and coffee
  • Discretionary benefit stipend
  • Free alphorn lessons
  • Equity