Software Engineer, ChatGPT Infrastructure

Skills

About the Role

You'll design, build, and maintain backend systems for high-traffic ChatGPT experiences, develop shared services and APIs, improve performance and scalability, lead architectural improvements and migrations, strengthen monitoring, join on-call and incident response, and build automation to reduce operational work.

Requirements

• 4+ years of professional software engineering experience, including backend or distributed systems
• Strong proficiency in at least one general-purpose programming language
• Experience designing, building, or improving services, platforms, or shared infrastructure at scale
• Familiarity with production reliability practices
• Experience diagnosing performance, scalability, or reliability issues in production
• Understanding of distributed systems, data storage, concurrency, asynchronous processing, or networking
• Familiarity with modern deployment, observability, and cloud infrastructure practices
• Ability to lead complex technical work and collaborate across teams

Responsibilities

• Design, build, and maintain backend systems supporting high-traffic ChatGPT experiences
• Develop shared services, APIs, and infrastructure for product teams
• Improve performance, scalability, and efficiency of production systems
• Build systems for asynchronous processing and large-scale backend workloads
• Lead architectural improvements and infrastructure migrations with safe rollout and rollback
• Strengthen monitoring, alerting, and diagnostics
• Participate in on-call, incident response, and root-cause analysis
• Work across product and infrastructure teams to ensure systems are reliable and secure
• Build automation and tooling to reduce repetitive operational work

Benefits

• Equity
• Medical, dental, and vision insurance with employer HSA contributions
• Pre-tax Health FSA, Dependent Care FSA, and commuter accounts
• 401(k) with employer match
• Paid parental leave (up to 24 weeks birth parents, 20 weeks non-birthing parents)
• Paid medical and caregiver leave (up to 8 weeks)
• Flexible PTO for exempt employees; up to 15 days for non-exempt
• 13+ paid company holidays and coordinated office closures
• Paid sick or safe time
• Mental health and wellness support
• Employer-paid basic life and disability coverage
• Annual learning and development stipend
• Daily meals in offices and meal delivery credits
• Relocation support for eligible employees
• Charitable donation matching and wellness stipends