Software Engineer Agent Travel and Hospitality
1 week agoSalary: 180K - 390KSan Francisco, CA; Atlanta, GA; New York, NYOnsiteFull TimeEngineeringJobs by Sierra
SierraVisit Sierra website
Enterprise conversational-AI platform that helps businesses build and operate customer-experience agents across channels.
Maintainer signals as of 9/25/2026
San Francisco, United States
About Sierra
Sierra provides an AI platform for businesses to build, deploy, analyze, and optimize customer-facing agents across chat, SMS, WhatsApp, email, voice, and ChatGPT.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will design, build, and ship reliable AI agents for travel and hospitality use cases. You will own agents from pilot through deployment and iteration, work directly with customers, and translate customer needs into platform improvements.
Requirements
- Experience building and scaling end-to-end production systems
- Technical problem-solving skills in ambiguous environments
- Experience working directly with customers
- Clear communication with technical and non-technical audiences
- Interest in travel and improving guest experiences
Responsibilities
- Design and deliver production-grade AI agents
- Own the Agent Development Life Cycle from pilot through production iteration
- Work with enterprise customers to solve business challenges
- Prototype tools and features that inform platform development
- Build multimodal, booking, integration, and reservation-system experiences
Benefits
- Unlimited paid time off
- Medical, dental, and vision benefits for employees and their families
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family-building benefits through Carrot
- Lunch, snacks, and coffee
- Discretionary benefit stipend
- Free alphorn lessons
- Equity plans