Software Engineer Admin Experience
SierraVisit Sierra website
Enterprise conversational-AI platform that helps businesses build and operate customer-experience agents across channels.
San Francisco, United States
About Sierra
Sierra provides an AI platform for businesses to build, deploy, analyze, and optimize customer-facing agents across chat, SMS, WhatsApp, email, voice, and ChatGPT.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will design and build foundational enterprise platform systems, including identity, access management, integrations, and extensibility. You will help scale reliable and secure systems across organizations, regions, and use cases while maintaining high standards for security, compliance readiness, and operational excellence.
Requirements
- 4+ years of hands-on experience building production products and systems.
- Experience building reliable, maintainable, and secure systems that scale.
- Degree in Computer Science or a related field, or equivalent professional experience.
Responsibilities
- Build enterprise platform capabilities, including identity, access management, integrations, and extensibility.
- Scale platform systems across organizations, regions, and use cases.
- Uphold security, compliance readiness, reliability, and operational excellence.
Benefits
- Flexible unlimited paid time off.
- Medical, dental, and vision benefits for employees and their families.
- Life insurance and disability benefits.
- Retirement plan dependent on country of employment.
- Parental leave.
- Fertility and family-building benefits through Carrot.
- Lunch, snacks, and coffee.
- Discretionary benefit stipend.
- Free alphorn lessons.
- Equity plans for eligible full-time employees.
