Site Reliability Engineer
Xsolla (USA), Inc., operating under the Xsolla brand, is a global video game commerce and payments company serving game developers, publishers, creators, and payment providers.
Maintainer signals as of 9/25/2026
Projects
About Xsolla (USA), Inc.
Xsolla provides merchant-of-record and payment-processing services plus direct-to-consumer commerce, web shops, publishing and distribution tools, cloud gaming, fraud prevention, player engagement, creator monetization, and developer tooling for the video game industry. Its solutions operate across 200+ geographies with 1,000+ payment methods and are actively supported through live products, documentation, customer support, and ongoing hiring.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will own application infrastructure and service integrations, build observability with SLOs, SLIs, monitors, alerts, and dashboards, and improve CI/CD automation. You will plan capacity, lead production readiness reviews, support incident response, reduce operational toil, maintain reliability roadmaps, and contribute to architecture and operational standards.
Requirements
- 3+ years of SRE DevOps or platform engineering experience
- On-call or incident response experience
- Experience owning SLOs monitoring deployment pipelines and production infrastructure
- Experience building and shipping backend services
- Production-quality automation experience in Go PHP Python or Bash
- Hands-on Kubernetes experience with Helm manifests deployment strategies and debugging
- Observability experience with Datadog Prometheus Grafana or OpenTelemetry
- Infrastructure as Code experience with Terraform or Terragrunt
- GCP experience including IAM networking and managed services
- Experience maintaining GitLab CI or GitHub Actions pipelines
- Practical incident response and post-mortem experience
- Strong collaboration and communication skills
- Experience with payments fintech e-commerce or gaming systems
- Kubernetes certifications are a plus
- Google Cloud Platform certifications are a plus
- HashiCorp certifications are a plus
Responsibilities
- Own Helm charts Terraform configurations Kubernetes deployments and runtime configuration
- Design and implement SLOs SLIs monitors alerts and dashboards
- Evolve CI/CD pipelines with deployment and rollback automation
- Perform capacity planning performance tuning and load testing
- Run Production Readiness Reviews
- Investigate incidents and drive post-mortem improvements
- Maintain runbooks and build operational automation
- Drive the domain reliability roadmap
- Participate in planning refinements and architecture reviews
- Co-author company-wide SLO SLI capacity and operational standards
- Participate in the SRE duty rotation
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Paid time off