Site Operations Technician

Skills

About the Role

You will act as the on-site technical representative for Industrial Compute campuses. You'll perform routine walkthroughs and inspections, track assets, coordinate vendors and contractors, support hardware deliveries and audits, document site conditions, and escalate risks. You'll also join operational readiness activities for new deployments and upgrades while working with cross-functional teams.

Requirements

• Associate's degree, technical certification, military experience, or equivalent practical experience
• 2+ years supporting data center operations, facilities, hardware operations, manufacturing, industrial operations, or mission-critical infrastructure
• Experience in technical or operational environments requiring attention to detail
• Ability to document issues clearly and communicate across technical and non-technical teams
• Comfortable working in active data center or industrial environments
• Able to lift equipment, move hardware, climb ladders, and perform physical work
• Willing to work flexible schedules including occasional evenings or weekends

Responsibilities

• Perform routine walkthroughs of facilities to verify operational readiness and identify issues
• Monitor site conditions and report abnormalities
• Support coordination of vendors, contractors, and partners on-site
• Assist with hardware deliveries, inventory movements, asset tracking, and equipment staging
• Document operational issues and coordinate follow-up
• Support physical audits of racks, equipment, inventory, and assets
• Assist with site access coordination and ensure procedures are followed
• Maintain accurate operational documentation, logs, and site records
• Participate in operational readiness activities for deployments, expansions, and upgrades
• Escalate operational risks affecting availability, safety, or schedules
• Partner with cross-functional teams to improve processes

Benefits

• Equity
• Medical, dental, and vision insurance with employer HSA contributions
• Pre-tax Health FSA, Dependent Care FSA, and commuter accounts
• 401(k) with employer match
• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents)
• Paid medical and caregiver leave (up to 8 weeks)
• Flexible PTO for exempt employees; up to 15 days annually for non-exempt employees
• 13+ paid company holidays and company office closures
• Paid sick or safe time
• Mental health and wellness support
• Employer-paid basic life and disability coverage
• Annual learning and development stipend
• Daily meals in offices and meal delivery credits
• Relocation support for eligible employees
• Charitable donation matching and wellness stipends
• Performance-related bonus