Senior Systems Engineer
Graphcore is a Bristol-based AI chipmaker (IPU accelerators), a SoftBank subsidiary and a Molten Ventures portfolio company.
Maintainer signals as of 8/20/2026
About Graphcore
Graphcore (graphcore.ai) is a British semiconductor company building Intelligence Processing Units (IPUs) for AI workloads. Founded in Bristol in 2016, it was acquired by SoftBank in 2024. It is a portfolio company of Molten Ventures.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will provide advanced operational, diagnostic and engineering support for Arm-based hardware platforms across laboratory and data center environments. You will lead hardware troubleshooting, support bring-up and validation, diagnose system failures, perform root cause analysis, document procedures and mentor junior engineers.
Requirements
- Bachelor’s degree in Electrical Engineering, Computer Engineering, Computer Science or a related discipline
- 7 years of experience with server hardware architectures and board-level debugging
- Experience analyzing system logs, hardware telemetry and power or thermal metrics
- Hands-on experience with HPC systems, AI compute platforms or rack-scale infrastructure
- Strong collaboration skills
- Excellent written and verbal communication skills
- Experience with prototype or pre-production hardware bring-up
- Familiarity with data center facilities, liquid cooling and power distribution systems
- Experience using Python, Bash or automation tools
- Exposure to failure analysis and reliability engineering methodologies
Responsibilities
- Lead break-fix troubleshooting for server blades, motherboards, power systems and rack-scale infrastructure
- Support hardware bring-up, component validation and firmware interaction testing
- Diagnose failures involving thermal behavior, power anomalies, network configuration and BIOS or BMC issues
- Perform root cause analysis and propose corrective actions or design improvements
- Support deployment and rollout through validation and qualification cycles
- Investigate environmental factors affecting system reliability
- Develop standard operating procedures, troubleshooting guides and validation documentation
- Mentor junior technicians and engineers
- Participate in on-call rotations and off-hours support during critical milestones
Benefits
- Flexible working
- Medical coverage
- Dental coverage
- Vision coverage
- Flexible Spending Accounts
- Health Savings Accounts
- Disability insurance
- Life insurance
- 401(k) retirement plan
- Commuter benefits
- Wellness services
- Employee Assistance Programme