Senior/Staff Software Engineer, ChatGPT Infrastructure

Skills

About the Role

You'll design and build infrastructure platforms underlying ChatGPT, defining interfaces, core abstractions, and tooling for safe, fast iteration. You'll drive reliability and performance improvements, partner with engineering and product teams on reusable solutions, and own outcomes from design through rollout and operational maturity.

Requirements

• Experience building and operating large-scale distributed systems in production
• Strong fundamentals in systems design including caching, consistency, queueing/backpressure, and resilient dependency management
• Ability to reason about performance and translate analysis into engineering work
• Track record of building platforms or shared infrastructure for other teams
• Excellent communication and collaboration skills

Responsibilities

• Build and evolve infrastructure platforms used by many engineers and services
• Translate real-world constraints into clean abstractions, simple APIs, and enforceable contracts
• Drive improvements in reliability and performance through principled design and measurement
• Partner with engineering and product teams to develop reusable solutions
• Own outcomes end-to-end from design to rollout and operational maturity

Benefits

• Equity
• Medical, dental, and vision insurance with employer HSA contributions
• Pre-tax Health FSA, Dependent Care FSA, and commuter accounts
• 401(k) with employer match
• Paid parental leave (up to 24 weeks birth parents, 20 weeks non-birthing parents)
• Paid medical and caregiver leave (up to 8 weeks)
• Flexible PTO for exempt employees; up to 15 days for non-exempt
• 13+ paid company holidays and coordinated office closures
• Paid sick or safe time
• Mental health and wellness support
• Employer-paid basic life and disability coverage
• Annual learning and development stipend
• Daily meals in offices and meal delivery credits
• Relocation support for eligible employees
• Charitable donation matching and wellness stipends