Senior Staff AI ML Engineer
Gusto is a payroll and HR platform that helps small businesses pay domestic and international employees, manage benefits, and automate compliance.
Maintainer signals as of 8/12/2026
Projects
About Gusto
Gusto serves small and mid-sized businesses with payroll processing, employee benefits administration, and HR tools in one platform. Users can run payroll, manage health insurance, hire globally, and pay international contractors in local currency or USDC stablecoins. The platform automates payroll tax filings across multiple states and integrates with tools like QuickBooks and Xero.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will design and scale AI platform services for agent orchestration, retrieval, evaluation, model serving, prompt management, observability, and safety. You will lead architecture, productionize AI techniques, establish operational practices, communicate strategy, and mentor engineers.
Requirements
- 12+ years building and deploying AI/ML systems
- Platform-level infrastructure
- LLMs
- NLP
- Retrieval
- RAG
- Agent orchestration
- Deep learning
- Reinforcement learning
- Prompt engineering
- Evaluation
- PyTorch
- TensorFlow
- Hugging Face
- Cloud platforms
- Python
- Testing
- Code review
- CI/CD
- Reliability
- API design
Responsibilities
- Design and build scalable AI platform services
- Lead AI platform technical strategy and architecture
- Collaborate with application teams and cross-functional partners
- Operate shared agent infrastructure
- Prototype and productionize AI techniques
- Establish validation deployment monitoring and performance practices
- Communicate technical strategy and tradeoffs
- Mentor engineers
Benefits
- Health insurance
- 401(k)
- Equity (RSUs)