Senior Software Engineer, Production
Matter Labs is the engineering company behind Prividium, an Ethereum-secured private blockchain platform for banks and financial institutions, and ZKsync, a public zero-knowledge blockchain network.
Funding history
Projects
About Matter Labs
Matter Labs builds Prividium for regulated institutions to issue, settle, and manage digital assets with privacy, compliance, and control of institutional data. Its technology stack includes ZK Stack, ZKsync Connect, Airbender, and the public ZKsync network of Ethereum-secured chains.
Skills
Candidate Availability
About the Role
You will join the Production Unit that owns ZKsync OS in production for institutional customers. You will hold the First Responder rotation, coordinate incidents to restoration and write RCAs. You will make go/no-go decisions on changes, verify before rollout and validate after, and execute sequencer rollouts. You will turn pages, runbooks and manual steps into fixes in the sequencer, provers or tooling, own the SLA card for your customers, and drive fixes across component teams. About 30 percent of your time goes to code, growing over time. Later you will support customers who run the chain themselves.
Requirements
- Have been on-call for a system you wrote code for and owned an incident from page to RCA to fix
- Find causes in code you did not write; strong in a systems language such as Rust, Go, C++ or Java
- Verify before rollout and know which changes are reversible
- Have run production for a service with external customers
- Ability to get other teams to finish work without escalating
- Willing to hold a 24/7 rotation
- Based in the US or the EU (US preferred)
Responsibilities
- Run production for institutional customers and hold the First Responder rotation
- Coordinate incidents to restoration and write RCAs for customer engineers
- Make go/no-go decisions on changes, verify before rollout and validate after, including executing sequencer rollouts
- Turn pages, runbooks and manual steps into fixes in the sequencer, provers or tooling
- Own the SLA card for your customers, measured monthly against contracts
- Drive diagnosis and fixes across the component teams that own the code
- Support customers who run the chain themselves
Benefits
- Medical, dental and vision from day one
- Global health cover for team members outside the US
- 401(k) with Safe Harbor match up to 4 percent for eligible US employees
- Flexible paid time off plus public holidays and two company closure weeks a year
- Six weeks paid parental bonding leave plus up to ten weeks paid birth recovery leave
- Confidential mental health support
- USD 2,000 home office stipend
- Company laptop refreshed every three years
- Up to USD 400 a month toward coworking
- USD 500 annual learning budget
- Company and team offsites
- Performance-based variable compensation
- Long-term token incentive
- Fully remote work