Senior Social Media Manager

Glean is an enterprise AI platform that connects company knowledge and systems to provide permission-aware search, AI assistance, and agents.

San Francisco, United States
About Glean

Glean develops enterprise Work AI software. Its platform provides enterprise search, a conversational AI assistant, and tools to build, govern, and orchestrate AI agents using a company’s connected data and permissions.

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Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will own organic social strategy and content across major channels. You will create multimedia content, manage executive social presence, cover launches live, scale employee advocacy, monitor conversations and brand sentiment, analyze results, manage external partners, and train employees on safe social engagement.

Requirements

  • 6+ years of organic social-media experience for a B2B or enterprise technology or SaaS brand
  • Experience managing corporate LinkedIn and X accounts
  • Executive social-account management or ghostwriting
  • Employee advocacy program experience
  • Real-time event posting and rapid response
  • Writing and editorial skills
  • Social analytics
  • Pipeline and business-outcome measurement
  • Cross-functional collaboration
  • Technical fluency with AI, product, and engineering concepts

Responsibilities

  • Own the organic social strategy and content calendar across LinkedIn, X, Instagram, TikTok, and YouTube
  • Create and edit platform-native multimedia content
  • Manage executive social-media presence, including ghostwriting and scheduling
  • Lead live social coverage for launches and events
  • Own and scale the employee advocacy program
  • Build and run technical social listening and rapid response
  • Train employees on social best practices and personal branding
  • Manage agencies and contractors
  • Track and report social performance
  • Monitor brand sentiment, competitive conversation, and reputational risk
  • Collaborate with communications, PR, product marketing, content, and R&D

Benefits

  • Medical coverage
  • Vision coverage
  • Dental coverage
  • Generous time-off policy
  • 401k plan
  • Home office improvement stipend
  • Annual education stipend
  • Annual wellness stipend
  • Regular company events
  • Daily healthy lunches

Hiring Process

Brief AI-focused exercise or discussion.