Senior Site Reliability Engineer
Ping Identity provides an identity security platform for the digital enterprise, offering identity, access management, orchestration, and fraud prevention solutions. They serve large organizations across government, financial services, healthcare, retail, and media & telco sectors.
Maintainer signals as of 8/12/2026
Funding history
Investors
About Ping Identity
Ping Identity offers the Ping Identity Platform, an identity security solution providing capabilities for identify, manage, access, and govern needs, with support for any identity and any experience. The platform is powered by Helix, an AI engine driving intelligent identity services, and supports orchestration through a no-code, drag-and-drop interface, decentralized identity with reusable verified credentials, and fraud prevention capabilities. Ping Identity serves some of the world's largest organizations, including government agencies (e.g., State of Connecticut), financial services firms (e.g., Coast Capital), healthcare companies (e.g., Philips), retailers (e.g., Best Buy), and media & telco companies (e.g., The BBC), helping them reduce fraud, improve customer experience, and scale digital identity services across 6,500+ orchestrated capabilities and 350+ connectors.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will lead projects, mentor team members, automate infrastructure, build and maintain AWS production infrastructure, design deployment pipelines for global infrastructure, analyze system behavior and performance, develop observability and runbooks, plan capacity, manage traffic routing and security policies, and participate in on-call operations.
Requirements
- 6–9 years of experience in software engineering focused on SRE or DevOps
- Experience provisioning large cloud environments with CloudFormation or Terraform
- Experience with Kubernetes and microservice architectures
- Scripting skills in Python, Ruby, Bash, Go, or similar languages
- Experience with Jenkins, GitLab CI/CD, or similar CI/CD automation tools
- Experience with Puppet, Chef, Salt, or similar configuration management tools
- Knowledge of GitOps and ChatOps methodologies
- Knowledge of SLOs, SLIs, error budgets, post-mortems, and incident response
- Experience with secure, scalable, and resilient cloud-native applications
- Experience in high-volume, mission-critical production environments
- Knowledge of New Relic, Grafana, and CloudWatch
Responsibilities
- Lead projects technically
- Mentor team members
- Automate infrastructure and operations
- Build and maintain AWS production infrastructure
- Design and build pipelines for global infrastructure deployment and management
- Analyze complex system behavior, performance, and application issues
- Develop observability, alerts, and runbooks
- Perform capacity analysis and planning
- Manage traffic routing and security policies
- Participate in an on-call rotation
Benefits
- Generous PTO and holiday schedule
- Parental leave
- Progressive healthcare options
- Retirement programs
- Education reimbursement
- Commuter offset for specific locations
- Employee Resource Groups
- Regular company and team bonding events
- Global volunteering and community initiatives