Senior Customer Activation Manager Partnerships
6 hours agoSeniorSalary: 138K - 210KNew York, NY (HQ); San Francisco, CA; Toronto, ONHybridFull TimePartnershipsJobs by Ramp
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will build and maintain relationships with accounting, private equity, and venture capital partners; advise partners on their goals and challenges; deliver onboarding and education on Ramp’s integrations and configuration options; help partners and their customers complete onboarding at scale; collaborate with product and engineering; and drive activation and early customer growth.
Requirements
- 5+ years of experience in Partner Success
- Partner ecosystem operations
- Project management
- Time management
- Verbal communication
- Written communication
- Experience working with Product and Engineering
- Quota attainment or target metric performance
- Customer needs analysis
- Product positioning
- Adaptability
Responsibilities
- Build and maintain partner relationships
- Advise and advocate for partners
- Understand partner business models, goals, and challenges
- Develop partner onboarding programs
- Deliver partner education
- Explain Ramp integration and configuration options
- Drive customer onboarding at scale
- Collaborate with Product and Engineering
- Troubleshoot issues
- Share partner feedback
- Position product solutions
Benefits
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
- Medical, dental, and vision insurance
- One Medical annual membership
- 401(k) with employer match
- Fertility HRA
- Parental leave
- Pet insurance
- In-office lunch, snacks, and drinks
- Relocation support to NYC or SF
