Senior AML/KYC Onboarding Manager

Skills

About the Role

You will lead and manage customer due diligence and onboarding processes for institutional clients. You will review escalations, make account decisions, send and manage RFIs, and ensure onboarding procedures meet AML, KYC and sanctions requirements. You will develop and implement risk based onboarding policies, drive continuous improvement to optimize timelines and data quality, monitor onboarding metrics and KPIs, produce reports for leadership, and collaborate with engineering to enhance automation and system capabilities supporting onboarding workflows.

Requirements

• Bachelor's degree in Business Finance Law or a related field
• 5+ years of experience in AML BSA KYC compliance
• Prior experience performing institutional customer onboarding in a regulated financial institution or fintech environment
• Strong knowledge of U.S. and global AML regulations sanctions compliance and CDD EDD requirements
• ACAMS CFCS or similar certifications strongly preferred
• Familiarity with onboarding and KYC tools and platforms
• Exceptional written and communication skills with strong attention to detail
• Ability to work cross functionally

Responsibilities

• Lead and perform institutional customer onboarding, review escalations, decision accounts, and send customer RFIs
• Oversee onboarding procedures to align with internal policies and regulatory requirements including BMA FinCEN FATF OFAC and global equivalents
• Develop enhance and implement risk based onboarding policies and procedures
• Drive continuous improvement initiatives to optimize onboarding timelines data quality and customer experience
• Monitor onboarding metrics and KPIs and produce regular reports for senior leadership
• Collaborate with engineering to enhance automation and system capabilities for onboarding workflows