Product Designer, Payments
AI research and deployment company building and deploying frontier AI products, including ChatGPT, Codex, and its API platform.
Projects
About OpenAI
OpenAI’s mission is to ensure artificial general intelligence benefits all of humanity. It consists of the nonprofit OpenAI Foundation and OpenAI Group, a public benefit corporation governed by the Foundation.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will lead design direction for OpenAI's payments and monetization infrastructure, shaping how customers understand, manage and pay for new kinds of AI usage. You'll design end-to-end experiences from concepts to production-ready designs, partner with engineering, product and finance, run user research and evolve the design system. This role is based in San Francisco.
Requirements
- Systems thinking connecting UX to platform and business logic
- Experience designing complex infrastructure, platform or enterprise products
- Strong UX/UI and interaction design skills
- Ability to lead ambiguous product areas and shape roadmaps
- Clear communication of tradeoffs to technical and business stakeholders
- Experience with payments, billing, pricing or usage-based products, or eagerness to apply platform design experience
- Ability to work within a shared design system
Responsibilities
- Lead design direction for payments, billing and monetization experiences
- Design and ship end-to-end product experiences from concepts to production-ready designs
- Shape infrastructure and product frameworks for emerging AI usage models
- Partner with engineering, product management, finance and design peers on platform strategy
- Translate platform dependencies, financial logic and technical constraints into clear user experiences
- Conduct user research on pricing, usage tracking, billing and purchasing
- Evolve design systems, patterns and principles
- Help establish design culture
Benefits
- Equity
- Performance-related bonus
- Medical, dental and vision insurance with HSA contributions
- Health FSA, Dependent Care FSA and commuter pre-tax accounts
- 401(k) with employer match
- Paid parental leave
- Paid medical and caregiver leave
- Flexible PTO
- 13+ paid company holidays and office closures
- Mental health and wellness support
- Employer-paid life and disability coverage
- Learning and development stipend
- Daily meals and meal delivery credits
- Relocation support
- Charitable donation matching and wellness stipends
