People Operations Associate

Skills

About the Role

You will be the go-to person in keeping our Kampala and upcountry offices humming, managing people operations, events, administration and everything in between. You'll implement and maintain HR policies and administrative systems, onboard new staff, manage employee records, process work permits, and serve as the primary contact for all people-related matters. You'll also oversee day-to-day office operations, manage the front desk, utilities, security, supplies and inventory, coordinate new office spaces, and handle correspondence and queries. On the leadership side, you'll supervise and mentor office staff, manage budgets and procurements, arrange domestic and international travel, plan corporate events like retreats and conferences, and create presentations and management-level reports.

Requirements

• Bachelor's degree or professional training in business administration, HR, or any other related field
• At least 5 years experience in a similar role, ideally at a fast paced international company
• Knowledge of HRIS systems, preferably Bamboo HR or Workday
• Experience using Google Suite (Doc, Sheets) or Microsoft Office
• Strong organizational and prioritisation skills
• Work authorization in Uganda is required

Responsibilities

• Implement and maintain HR policies, procedures, and administrative systems across Wave Uganda
• Onboard new staff and integrate them into Wave's culture
• Manage employee records including compensation, benefits, insurance, promotions, transfers, performance reviews, and terminations
• Process work permits for employees as needed
• Serve as the primary contact and Business Partner for all people-related matters
• Oversee day-to-day office operations, ensuring quality working conditions and health and safety compliance
• Manage the office front desk, utilities, security, supplies, equipment, and inventory levels
• Coordinate acquisition of new office spaces and related logistics
• Handle people and service correspondence, complaints, and queries
• Supervise, mentor, and train office staff while delegating work to maximize productivity
• Manage office budgets and procurements
• Arrange domestic and international travel including flights, hotels, and car rentals
• Plan corporate events including happy hours, retreats, and conferences
• Create presentations and management-level reports

Benefits

• Generous health insurance for yourself and your dependents
• 26 weeks of parental leave for mothers and 4 weeks for fathers
• Subsidized child care when returning to work
• Airtime reimbursement
• Free food
• Beautiful office space