NCSC Cryptographic Ordering Production Distribution and Customer Relationship Management
GCHQ is the United Kingdom's intelligence, security and cyber agency, working to identify, analyse and disrupt threats to the UK.
About Government Communications Headquarters (GCHQ)
A UK public body whose statutory function includes foreign-focused signals intelligence. GCHQ uses technical capabilities, analysis and online effects across counter-terrorism, cyber security, serious and organised crime, strategic advantage and support to defence. It has publicly described responsible AI use in its national-security mission.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will generate cryptographic materials using computer-based production systems and prepare physical and electronic products for distribution. You will maintain product records, manage customer accounts, orders and queries through an electronic order-management system, and support modernisation projects.
Requirements
- Ability to use IT-based production systems in a secure environment
- Attention to detail
- Analytical and problem-solving skills
- Customer communication skills
- Working knowledge of Microsoft Office
- GCSE Maths and English at Grade 4/C or above, or equivalent experience
- British citizenship or dual British nationality
- Ability to obtain Developed Vetting clearance
Responsibilities
- Generate and produce cryptographic materials using computer-based production systems
- Prepare and package physical products for dispatch
- Distribute electronic products
- Maintain product records
- Manage customer accounts, orders and queries through an electronic order-management system
- Support modernisation projects and the transition to electronic products
- Deliver high-quality products to customers
Benefits
- 25 days of annual leave rising to 30 days after five years, plus 10.5 public and privilege holidays
- Employee performance recognition scheme
- Interest-free season ticket loan
- Cycle to work scheme
- Subsidised gym, restaurant and on-site coffee bar facilities where available
- Paid parental and adoption leave
- Civil Service pension scheme
- Structured training and development programme
Hiring Process
Initial online application and pre-screening; online Situational Judgement Test; application sift; online interview; conditional offer.