Junior Trade Support Engineer

Skills

About the Role

You will join our front office technology team as an entry-level engineer working close to live, high-frequency trading systems. You will monitor, investigate, and resolve real-time trading and infrastructure issues, working alongside traders, quants, and senior engineers to keep systems running smoothly in fast-moving market conditions. You will gradually take on more responsibility for production ownership as your experience grows.

Requirements

• STEM degree (Computer Science, Engineering, Mathematics, Physics or similar)
• Strong problem-solving skills and a calm, methodical approach under pressure
• Solid programming fundamentals; experience with Python required
• Basic understanding of Linux systems and command-line environments
• Familiarity with networking concepts, logs, and debugging distributed systems is a plus
• Interest in real-time systems, low-latency environments, and how trading platforms operate
• Strong attention to detail and willingness to dig into messy, real-world issues
• Clear communicator who can work effectively with both technical and non-technical colleagues
• No prior trading or crypto experience required — curiosity and reliability matter more, but 1+ years of experience would be a strong plus

Responsibilities

• Monitor live trading systems and market connectivity across multiple venues
• Investigate real-time trading incidents, anomalies, and performance issues under time pressure
• Triage production problems and work with developers and quants to identify root causes
• Perform post-incident analysis and contribute to preventative improvements
• Build and maintain internal tools, dashboards, and scripts to improve monitoring and operational efficiency
• Assist with exchange-related issues such as order rejections, latency spikes, and data inconsistencies
• Help improve operational processes, runbooks, and alerting as the trading platform scales
• Gradually take on more responsibility for production ownership as experience grows

Benefits

• Performance-related Bonus Scheme
• Private Medical & Dental Insurance through Bupa (including children's cover)
• Life Insurance, Income Protection & Critical Illness Cover
• Employee Assistance Programme (EAP)
• Salary sacrifice pension with Hargreaves Lansdown (currently matched up to 10%)
• Enhanced Maternity & Paternity Leave
• Emergency Parental Leave, Emergency Childcare & Nursery Benefit
• Cycle to Work Scheme
• Charity Giving through CAF
• Annual Wellbeing Budget
• Team socials, annual Summer & Christmas parties, and other events throughout the year