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IT Systems Engineer

AI research and deployment company building and deploying frontier AI products, including ChatGPT, Codex, and its API platform.

49 current maintainers29 active leads5 new active leads117 lead step-downs16 early lead departures
San Francisco, United States
About OpenAI

OpenAI’s mission is to ensure artificial general intelligence benefits all of humanity. It consists of the nonprofit OpenAI Foundation and OpenAI Group, a public benefit corporation governed by the Foundation.

View jobs by OpenAI

Skills

Candidate Availability

About the Role

You will join the Enterprise Platforms pod to connect services across the application portfolio, build tools that simplify work, and own improvements from design to operation. You will use Terraform and infrastructure as code, APIs, and automation, administer ChatGPT Enterprise, and take part in on-call escalations.

Requirements

  • Experience engineering enterprise platforms at scale
  • Experience using AI and agentic automations
  • Strong Terraform and infrastructure-as-code experience
  • Troubleshooting across applications, identity, permissions, provisioning, networking, and APIs
  • GCP fundamentals including OAuth clients, service accounts, IAM, secrets, and audit logging

Responsibilities

  • Engineer and operate enterprise platforms through infrastructure as code with Terraform
  • Design, build, and maintain integrations across enterprise applications and cloud services
  • Build Jira and service-management workflows
  • Develop ChatGPT Enterprise workspace administration using APIs and IaC
  • Build reusable internal tools, automation, and autonomous workflows
  • Implement platform controls and identify gaps
  • Validate changes, plan rollouts with monitoring and rollback
  • Participate in on-call rotation and handle escalations

Benefits

  • Equity
  • Medical, dental, and vision insurance with HSA employer contributions
  • Health FSA, Dependent Care FSA, and commuter pre-tax accounts
  • 401(k) with employer match
  • Paid parental leave, medical and caregiver leave
  • Flexible PTO for exempt employees; up to 15 days for non-exempt
  • 13+ paid company holidays and company office closures
  • Mental health and wellness support
  • Employer-paid basic life and disability coverage
  • Annual learning and development stipend
  • Daily meals in offices and meal delivery credits
  • Relocation support
  • Charitable donation matching and wellness stipends
IT Systems Engineer at OpenAI | JobStash