ICT Risk & Incident Manager

Skills

About the Role

You will manage day-to-day ICT risk activities, maintain risk registers, coordinate assessments, and track remediation. You will support local ICT governance, regulatory compliance, audits, and incident reporting. You will coordinate responses to significant ICT incidents, maintain evidence, and align local practices with Group standards.

Requirements

• Based in Cyprus
• Professional working proficiency in Greek
• Professional working proficiency in English
• Experience in ICT risk management, technology risk, information security, operational risk, or technology compliance
• Understanding of ICT risk management frameworks, controls, and risk registers
• Experience maintaining risk registers, policies, remediation plans, and governance documentation
• Understanding of ICT incident management, escalation, classification, and post-incident reviews
• Ability to collaborate with Compliance, Security, Technology, Operations, and business teams
• Analytical, documentation, coordination, and communication skills
• Ability to work independently and manage multiple priorities

Responsibilities

• Manage day-to-day ICT risk activities for the local entity
• Maintain the ICT risk register and monitor risk status
• Coordinate ICT risk assessments for systems, vendors, projects, and technology changes
• Track remediation actions and escalate overdue or material risks
• Maintain ICT policies, procedures, governance documentation, and audit evidence
• Support regulatory assessments, audits, inspections, and remediation
• Coordinate significant ICT incident responses and escalation
• Track root cause analysis, post-incident actions, and incident records
• Support regulatory incident notifications and reports
• Provide ICT risk reporting and act as the local ICT risk contact

Benefits

• Flexible working hours
• Hybrid working options
• Annual training allowance
• Professional development support
• Financial support for relevant professional certifications