FCP Onboarding Specialist
Lunar Bank A/S is a Danish digital bank offering personal and business banking through its mobile app. It provides accounts, cards, budgeting and savings tools, loans, investments, and crypto trading access for consumers and banking services for small businesses.
Funding history
Projects
About Lunar Bank A/S
Lunar Bank A/S is a 100% digital Danish bank supervised by the Danish Financial Supervisory Authority. Its mobile-first services include personal and business accounts, physical and digital cards, payments, budgeting, savings and interest features, joint accounts, loans, stock, fund and ETF investing, and crypto trading through Lunar Block. It serves individual consumers, including youth account users, and Nordic small-business owners with banking, payments, bookkeeping integrations, cash-flow tools, and business loans.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will assess and process consumer onboarding applications, conduct KYC and sanctions screening, verify documentation, maintain accurate internal data, communicate with customers through multiple channels, identify risks, and improve onboarding performance while maintaining compliance.
Requirements
- 2+ years of experience in KYC, AML, or customer onboarding
- Experience in a financial institution or regulated fintech is preferred
- Fluency in Danish and English, written and spoken
- Structured approach to work
- Understanding of risk
- Ability to work autonomously in a fast-paced environment
Responsibilities
- Assess and process consumer onboarding applications end-to-end
- Conduct KYC and sanctions screening
- Verify customer documentation
- Maintain accurate customer data in internal systems
- Handle customer contact through email, messages, and phone
- Identify risks early and contribute to continuous improvement
- Improve team performance in volume and quality while maintaining compliance
Benefits
- State-of-the-art computer, monitor, mouse, and keyboard
- Pension
- Health insurance
- Enhanced parental leave
