FCP Onboarding Specialist Business Onboarding
Lunar Bank A/S is a Danish digital bank offering personal and business banking through its mobile app. It provides accounts, cards, budgeting and savings tools, loans, investments, and crypto trading access for consumers and banking services for small businesses.
Funding history
Projects
About Lunar Bank A/S
Lunar Bank A/S is a 100% digital Danish bank supervised by the Danish Financial Supervisory Authority. Its mobile-first services include personal and business accounts, physical and digital cards, payments, budgeting, savings and interest features, joint accounts, loans, stock, fund and ETF investing, and crypto trading through Lunar Block. It serves individual consumers, including youth account users, and Nordic small-business owners with banking, payments, bookkeeping integrations, cash-flow tools, and business loans.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will approve and onboard new business customers across the Nordics, gather information through text and phone interactions, and apply KYC principles to assess applications and identify risks. You will collaborate with teammates, manage customer communications professionally, and grow into broader case management responsibilities.
Requirements
- Fluency in Swedish and English
- Experience with KYC
- Experience with OSINT
- Background in banking, lending, or law enforcement
- Customer interaction experience across multiple channels
- Professional and calm communication
Responsibilities
- Own the approval and onboarding process for new business customers
- Contact customers by text and phone to gather required information
- Collaborate with teammates and the team lead on complex cases and priorities
- Apply KYC principles and compliance requirements to assess applications
- Flag risks early
- Develop expertise toward full case management
Benefits
- State-of-the-art computer, monitor, mouse, and keyboard
- Pension
- Health insurance
- Enhanced parental leave
