Deployment Engineering Intern
Figure is an AI robotics company developing general-purpose humanoid robots, embodied AI, and data-collection services for home and commercial use.
Funding history
About Figure
Figure develops the Figure 03 humanoid robot and Helix, its vision-language-action AI system, to autonomously perform household and commercial tasks. It also operates Index, a contributor network and app for collecting real-world task data.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will triage field issues, reproduce problems, gather logs, and document common troubleshooting steps. You will test hardware and software changes, maintain technical documentation, develop pilot training, and communicate feedback and technical gaps to engineering.
Requirements
- Currently pursuing a Bachelor's degree in Electrical Engineering, Computer Engineering, Robotics Engineering, Computer Science, or a related field
- Available for a minimum 10-week internship starting January 2027
- Problem-solving and debugging skills
- Technical writing skills
- Ability to explain complex concepts simply
- Ability to learn new systems quickly and work hands-on with hardware
- Clear communication skills
Responsibilities
- Triage incoming field issues with deployment engineers
- Reproduce problems and gather logs and context
- Build pilot playbooks for common issues
- Test software and hardware changes and gather pilot feedback
- Create and maintain SOPs, technical documentation, and training
- Develop troubleshooting curriculum for pilots and support coaches
- Shadow bug triage, issue tracking, and testing
- Collect feedback from pilots and coaches and communicate gaps to engineering