Customer Support
Wert enables credit and debit card payments for Web3 applications, supporting NFT purchases and cryptocurrency onramps for DeFi projects.
Maintainer signals as of 9/25/2026
Funding history
Investors
Projects
About Wert
Wert helps Web3 businesses accept traditional payments by providing regulated fiat-to-crypto payment infrastructure. With it, users can purchase NFTs with credit cards, onramp into DeFi protocols, and access cryptocurrency directly through smart contracts. Wert serves developers, NFT marketplaces, and DeFi applications seeking to onboard non-crypto users.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will communicate with users through live chat, email, and help-centre content. You will investigate user problems, report bugs, gather feedback, analyse behaviour patterns, use AI-based user grouping rules, and share insights that improve product features and user experience.
Responsibilities
- Communicate with users through live chats, emails, and help-centre content
- Alert the team to possible product bugs or glitches
- Gather user feedback and feature requests for the product team
- Investigate user problems and help locate and fix issues
- Detect user-behaviour patterns and analyse user data
- Use AI to tailor products and rules for user groups
- Advocate for better user experiences and suggest improvements
- Share user pain points and requests with other teams
- Develop expertise in smart contracts, blockchains, and traditional payments