Customer Solutions - AI Engineer
Verisoul aims to stop fake users, bots, and fraud through AI-powered verification.
Funding
Projects
About Verisoul
Verisoul provides a platform designed to ensure users are real, unique, and trusted by utilizing AI-powered verification methods. It offers a comprehensive solution for preventing fake user registrations and activities, integrating easily with web and mobile applications through a single SDK and API. The platform allows for real-time decision-making and custom workflow creation for user verification, aiming to reduce fraud and improve user trust.
Skills
About the Role
You build AI systems that help customers succeed. You turn manual customer workflows into automated, scalable software. You sit between customers, AI, and product, with direct ownership over retention and expansion through automation. You'll automate customer support by building AI agents that resolve customer issues at scale, build customer facing AI agents to support fraud investigations, analysis, reporting, and operations, deliver automated insights through self updating reports that prove ROI, own customer integrations by working directly with customers and writing code to solve real problems, and operationalize AI by turning manual CX work into production grade automation.
Requirements
- 3 plus years engineering experience in product, platform, or automation roles
- Hands on AI experience with LLMs and agentic systems
- Full stack ability to build and ship production automation
- Automation mindset to eliminate repetitive work with code
- Customer empathy to translate pain into solutions
Responsibilities
- Automate customer support by building AI agents that resolve customer issues at scale
- Build customer facing AI agents to support fraud investigations, analysis, reporting, and operations
- Deliver automated insights through self updating reports that prove ROI
- Own customer integrations by working directly with customers and writing code to solve real problems
- Operationalize AI by turning manual CX work into production grade automation
Benefits
- Free Lunch - personalized your way
- $10K Relocation Bonus
- 100% Insurance Coverage
- 4% 401K Match
- Unlimited Vacation
- Up to 20 days Remote Annually
- Beautiful Office