Control Desk Operator/Analyst
PolymarketVisit Polymarket website
Polymarket is a decentralized information markets platform that lets users bet on the outcome of real-world events.
Maintainer signals as of 9/2/2026
1280 Lexington Avenue, New York, USA, United States
Funding history
About Polymarket
Polymarket is an information markets platform where users can trade on the outcomes of various events, leveraging the power of free markets to forecast the future. It provides a mechanism for users to bet on real-world events and earn money based on the outcomes.
Skills
About the Role
Execute time-sensitive market operations, reconcile ACH deposits, wire transfers, and withdrawals, process high-risk KYC/KYB applications, conduct AML research, investigate disputes, improve operational processes, and partner with engineers on automation while monitoring CFTC and intermediary compliance.
Requirements
- Bachelor's degree.
- 3+ years of experience in clearing, settlement, reconciliation, or financial operations with hands-on break resolution.
- Familiarity with CFTC Parts 38 and 39 and FCM/intermediary oversight.
- Working knowledge of KYC, KYB, AML, and fraud prevention workflows.
- Experience processing ACH, wire transfers, and withdrawals in regulated or high-volume environments.
- Familiarity with APIs, SQL, and databases.
- Ability to write process documentation and technical specifications.
- Experience in fast-moving, ambiguous environments.
- Experience at a fintech, crypto exchange, or prediction market platform is a plus.
- Familiarity with stablecoin or on-chain settlement is a plus.
- Experience partnering with engineering teams on operational automation is a plus.
- SQL or basic scripting ability is a plus.
Responsibilities
- Execute time-sensitive manual workflows and resolve trading instruments when data providers fail.
- Review and reconcile ACH deposits, wire transfers, and withdrawals.
- Process high-risk KYC/KYB applications and conduct AML research to prevent fraud.
- Investigate transaction logs, data feeds, and contract specifications to resolve user disputes.
- Identify inefficiencies, write technical specifications, and partner with engineers to automate workflows.
- Evaluate and improve SOPs, policies, and processes.
- Communicate with the Control Desk, developers, vendors, and senior management.
- Monitor FCM and intermediary compliance and stay current on CFTC regulations.
Benefits
- Equity
- Unlimited PTO
- Health coverage
- Vision coverage
- Dental coverage
- 401k match
- MacBook Pro, display, and accessories
