AI Infrastructure Operations Engineer - Compute & Storage
Hut 8 is an energy infrastructure platform that develops and operates power, digital infrastructure, and compute assets. Its platform supports energy-intensive technologies, including AI and Bitcoin mining.
Funding history
About Hut 8
Hut 8 develops, commercializes, and operates an integrated portfolio of power, digital infrastructure, and compute assets. It manages energy assets such as powered land, interconnects, substations, and switchyards; operates purpose-built facilities for energy-intensive applications; and deploys specialized hardware for technologies including AI and Bitcoin mining.
Skills
About the Role
You will provide Tier 2 operational support for large-scale GPU compute and storage platforms. You will own technical tickets, diagnose faults, restore service, and escalate complex issues with clear evidence. You will troubleshoot Linux servers, GPU systems, storage services, Kubernetes, and Slurm workloads; support provisioning and maintenance; improve runbooks; and automate repeatable work.
Requirements
- Bachelor's degree in computer science, engineering, a related discipline, or equivalent hands-on experience
- 3–6 years of experience supporting Linux servers, HPC, cloud, or data center infrastructure in production
- Troubleshooting experience with enterprise compute hardware, BMC interfaces, operating systems, and monitoring tools
- Familiarity with NFS, distributed filesystems, object storage, and storage performance fundamentals
- Experience with ticketing systems, change management procedures, and Bash or Python scripting
- English communication skills
Responsibilities
- Manage escalated incidents, service requests, and problem tickets through resolution or escalation
- Diagnose compute and storage faults using logs, dashboards, management interfaces, and diagnostic tools
- Coordinate with NOC and site teams to restore service within SLA targets
- Troubleshoot Linux servers, GPU alerts, boot failures, firmware and driver issues, and hardware faults
- Support node provisioning, reimaging, configuration changes, maintenance, and return-to-service validation
- Investigate Kubernetes and Slurm node or workload failures
- Monitor and troubleshoot distributed and high-performance storage systems
- Execute approved storage recovery, maintenance, and component-replacement workflows
- Assist with upgrades, planned maintenance, cluster expansions, and validation activities
- Maintain asset, configuration, ticket, runbook, and knowledge records
- Automate repeatable operational work with scripts and infrastructure management tools