AI Implementation Consultant
Couger Inc. develops virtual human agent technology combining computer vision, trusted data connectivity, AI processing, and robotics.
Projects
About Couger Inc.
Couger Inc. is a technology company focused on virtual human agents. Its website describes capabilities spanning computer vision for real-time understanding of the physical world, trusted data processing and connectivity, AI-based analysis and decision-making, and robotics for carrying out actions in physical environments.
Skills
About the Role
You will support customers through the full product onboarding lifecycle, including installation, upgrades, demos, and training. You will diagnose client issues, propose technical and creative solutions, and provide ongoing post-deployment support. You will collect user feedback, analyze data to inform product improvements, and execute product tests while coordinating specifications with engineers. You will communicate in both Japanese and English with clients and internal teams.
Requirements
- Experience in software implementation or technical support
- Business-level Japanese
- Communication-level English
- Background in computer science or engineering or equivalent experience (preferred)
- Experience with databases (preferred)
- Experience with Unix systems (preferred)
- Programming experience (preferred)
- Deep domain knowledge in a specific industry (preferred)
Responsibilities
- Understand client challenges and propose technical and creative solutions
- Drive customer product understanding and adoption
- Perform product installations upgrades demonstrations and training
- Provide post-deployment technical support to customers
- Collect user feedback and analyze data to inform product improvements
- Execute product testing and coordinate specifications with engineers
- Manage release activities and deployment coordination
Benefits
- Comprehensive social insurance
- Commuting allowance
- Communication allowance
- Annual paid leave
- Summer leave
- Sick leave
- Bereavement leave
- Year-end and New Year holidays
- Two-day weekends (Saturday and Sunday)
- Public holidays off
