Technical Account Manager
Sigma Prime is a leading blockchain security and research firm specializing in Web3. They conduct in-depth security assessments for protocols and applications, and are the creators and maintainers of Lighthouse, a prominent open-source Ethereum consensus client. Their mission is to ensure the secure utilization of decentralized technologies for all stakeholders.
About Sigma Prime
Sigma Prime is a leading, independent Web3 security and research firm dedicated to ensuring all stakeholders can utilize blockchain technology securely. The company performs in-depth security assessments for a wide range of Web3 protocols and applications, including EVM and non-EVM smart contracts, Zero Knowledge (ZK) systems, core blockchain infrastructure, and Layer 2 protocols. In addition to their security services, Sigma Prime is the creator and primary maintainer of Lighthouse, a prominent open-source Ethereum consensus client written in Rust. Their global team of researchers, developers, and security engineers is headquartered in Sydney, Australia, and is focused on building a secure, decentralized future.
Skills
About the Role
You will act as the primary point of contact for inbound enquiries, lead early technical conversations, and help clients navigate the engagement process. You will coordinate technically accurate proposals and scoping discussions, ensure smooth transitions into active assessments, maintain visibility across engagement pipelines, and contribute to technical articles and ecosystem updates.
Requirements
- Strong technical foundation or familiarity with blockchain architecture, security, or distributed systems
- Ability to engage confidently in technical discussions with highly technical teams
- Clear, precise written communication
- Genuine enjoyment of relationship-building and becoming a trusted long-term point of contact
- Experience in technical coordination, ecosystem-facing roles, developer relations, operations, partnerships, or client engagement
- Ability to operate independently in a remote environment
- Experience writing technical articles, ecosystem updates, newsletters, or long-form technical content (nice to have)
Responsibilities
- Act as the primary relationship owner for inbound client enquiries
- Build strong relationships with teams and founders across Ethereum and the Web3 ecosystem
- Lead early technical conversations and help clients navigate the engagement process
- Coordinate technically accurate proposals and scoping discussions with Security Assessment Managers
- Ensure smooth transitions from proposals into active assessments
- Maintain visibility across engagement pipelines and client communications
- Contribute to technical articles, ecosystem updates, and written content