Senior Data Reliability Engineer
Elliptic offers comprehensive blockchain analytics and crypto compliance solutions. They provide advanced digital asset data and intelligence to help a wide range of clients, including financial institutions, crypto businesses, and government agencies, with crypto compliance and forensic investigations. Their services are designed for the next-generation of blockchain ecosystem builders.
Projects
About Elliptic
Elliptic provides advanced blockchain analytics, digital asset data, and intelligence for crypto compliance and forensic investigations. Their solutions cater to a wide range of clients, including financial institutions, crypto businesses, government agencies, law enforcement, and regulators. Elliptic's platform leverages a massive dataset of over 100 billion data points, covering 99% of global trading volume and over 1 billion crypto addresses, to offer enterprise-grade risk management. Key features include automated compliance through APIs, on-chain and cross-chain screening, transaction monitoring, and investigative tools. The company aims to simplify compliance, reduce risk, and lower costs for its clients, while also providing professional training and educational resources to build expertise in the crypto space.
Skills
About the Role
You will drive engagement with Site Reliability across the full breadth of engineering, holding every engineer and team accountable in building highly-resilient, robust, reliable software. You'll join a cross-functional, cross-discipline team of subject matter experts and on-callers whose mission is to keep the platform highly performant 24/7/365. You'll oversee site reliability for enterprise grade applications running thousands of QPS, and you'll play a critical role in defining and building a market-leading foundation for data quality and control, powering observability, quality, data lineage, and remediation across the data and intelligence platform.
Requirements
- Proven experience at leveling up the quality and reliability of large datasets not just services and APIs
- Experience leading site reliability for a high volume SaaS product
- Experience supporting distributed systems in AWS
- Presence and empathy required to hold teams to account
- Experience defining SLAs and SLOs both internal and client facing
- Experience delivering post mortems to enterprise clients verbally and in writing
- Fluency in AI and agentic workflows
- Genuine interest in the crypto ecosystem is a bonus
- Working knowledge of Kubernetes is a bonus
Responsibilities
- Evangelise SRE and DRE practices across engineering
- Lead the development of a data quality framework that guarantees data fidelity for customers and supports marketing and revenue functions
- Define and own the on-call process
- Establish a strong working knowledge of company systems
- Command incidents
- Run mop-ups
- Ensure follow-up actions are completed on schedule
- Evaluate and improve the existing end-to-end on-call process
- Take part in the on-call rotation, one week every 4-5 weeks with 24x7x365 coverage
- Evaluate, manage and maintain existing solutions for monitoring, alerting, paging, response and documentation
- Report on uptime, availability and performance across the product suite
- Write post-mortems for internal and external consumption
- Represent the SRE and DRE function on sales calls with tier one enterprise financial institutions
- Work with product, sales and customer service to define SLAs for different products and use cases
- Work with internal product teams to define SLOs for internal consumption and measurement
- Work with engineering teams directly to embed DRE practices
Benefits
- Hybrid working with option to work from almost anywhere for up to 90 days per year
- £500 remote working budget for home office setup
- $1,000 learning and development budget
- 25 days of annual leave plus bank holidays
- Extra day off for your birthday
- Enhanced parental leave: 16 weeks fully-paid leave
- Private health insurance with Vitality
- Full access to Spill mental health support
- Life assurance covering 4 times your salary
- Cycle to Work Scheme