KYC / TM / CDD Specialist
Bleap helps users spend crypto directly with a non-custodial debit card connected to their wallet without conversion fees.
About Bleap
Bleap helps crypto users spend digital assets in real-world transactions through non-custodial wallet infrastructure connected to a Mastercard debit card. With it, users can spend stablecoins directly, earn cashback on purchases, and access DeFi savings products. Bleap bridges Web3 and traditional payments by maintaining user custody while enabling traditional card transactions.
Skills
About the Role
You will conduct customer due diligence and ongoing customer reviews, maintain accurate risk profiles, and perform enhanced due diligence for high-risk customers. You will investigate transaction-monitoring alerts, document and escalate suspicious activity, assess portfolio risks, support vendor due diligence, contribute to monitoring-rule backtesting, and handle KYC-related customer queries.
Requirements
- 1–3 years of experience in customer support, KYC/CDD, or transaction monitoring in a regulated financial institution, fintech, or crypto firm
- Ability to handle customer-facing KYC queries clearly and professionally
- Strong attention to detail and communication skills
- Excellent written and verbal English and Latvian communication skills
Responsibilities
- Conduct customer due diligence and ongoing reviews across the customer lifecycle
- Perform enhanced due diligence for high-risk customers
- Investigate transaction-monitoring alerts, document findings, and escalate suspicious activity to the MLRO
- Conduct periodic risk-based customer portfolio reviews
- Support financial-crime due diligence on third-party vendors and business partners
- Participate in annual transaction-monitoring rule backtesting
- Handle customer queries related to identity verification, document requests, and account reviews
Benefits
- Crypto product-related training
- Hybrid office presence
- Up to 2 months per year fully remote
